FAQ EXTENDED

  • Do you leverage vulnerability scanning to identify possible areas of weakness?

    Yes. We leverage a variety of Internet Scanning technologies both manual and automated across our client's infrastructure. We're able to do this on a daily, weekly, monthly, quarterly, and annual basis. We're able to monitor in real-time when ports are open, closed, or stealthy or if we detect a change in services hosted on our client's infrastructure. This allows us to proactively intervene if something is amiss before it becomes a DLI (Data loss incident).

  • We have a CBCT(ConeBeam) that is slow, can you help us?

    We'd be more than happy to evaluate your cone beam to figure out if the workflow can be improved. In many cases, the technology is slow because the network isn't performing correctly, the computer is really old, or the CT machine is old. In other cases, there's nothing we can do because the CT vendor is subpar. 

  • I heard that MSPS are expensive and unnecessary, is this true?

    Unfortunately, there are MSPs out there that are very expensive and they have undoubtedly cast a blanket of distrust within the community. For this, we dearly apologize for their behavior. The reality is, MSP's help bring technologies together through cohesion and businesses very much need our expertise more than ever.

  • Which CT vendor do you recommend?

    We, unequivocally recommend VaTech America.  Not only is their technology vastly superior in our opinion. but so is their customer support! We also appreciate (and so should you) the quality VaTech demonstrates. They're one of the few CT companies that support their customers for life too. Free Lifetime Software Updates? Check. 10 Year Warranties? Check. Free Unlimited American Technical Support? Check. 

  • Which intraoral sensor do you recommend?

    We tend to prefer and recommend Dexis sensors. Primarily because they stand by their warranty policies and are very easy to deal with if there are any issues.

  • Rank in order your favorite EHR solution for General Dentists

    Dentrix > Open Dental > EagleSoft 

  • Rank in order your favorite EHR/EMR for Oral Surgeons.

    DSNSoft OMS-EXEC (Server Based) > All others

  • How do you feel about the cloud?

    Answer coming soon...

  • Is fiberoptic internet necessary?

    Answer coming soon...

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